Call Recording Solutions

Need to keep recordings of your Business calls?

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About

Supporting Small, Medium and Large companies with various IT and Voice requirements...

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Support

Proactive Server, Computer and Network Maintenance

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We have Proven track record in supporting small, medium and large companies with various IT and Voice requirements for …

Companies as:

ESB
Vodafone
Stanley Black and Deker Ireland and UK offices
Harvest Financial Services
Money Markets International
Digiweb
KBC
MJ Scannell Safety

and many others…

  • 30 Years’ experience in IT
  • Focused on Providing and maintaining PBX, Networks and Recording Systems
  • Customer Focused: Fast Response to queries and faults.

Experienced: We have the ability to complete projects combining traditional and new technology.

Our experience of legacy equipment gives quick and cost effective migration to IP networks.

Fault management: Our ticketing system keeps clients up to date  and response times at a minimum

Insurances: Public Liability, Employers Liability, Professional Indemnity.

Health and Safety: Policy Doc and procedures in place. All staff have safe passes.

Business Continuity Plan: We are prepared for emergencies with backup system in place.

Tax Compliance : Tax compliant certificate available on request.

Quality Management: ISO9001 Standards, Awaiting certification.

Maintenance agreements:
We highly recommend that SLA is continued for all years of operation. We monitor fault alerts and do on-site annual review of operations. We give on-site maximum response of 4 hours to major faults to ensure minimum down time. (average 1 hour in practice)